Making a purchase from Romanson.co.uk could not be easier. Just browse our catalogue, click on the items you wish to buy and put them into your shopping cart. When you have finished your selections, whilst in the Shopping Cart, click on "Checkout" and you will be whisked off to our secure area, where you will be asked for a few details that we need to be able to satisfy the order.
(If you are an existing customer who has registered with Romanson.co.uk, please don’t forget to Login before making your way to the checkout. This way you have the opportunity to use your Bonus Points to make your purchase.)
If you are not a registered user, now is the time register.
You will then have the option of accumulating Bonus Points, also you will be offered regular mailings of our popular Newsletter.
We accept credit card paymentl for our Secure Credit Card Processing. We do not record or maintain any credit card information on site. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction into your own currency. We accept Visa and MasterCard, Visa Electron, Maestro, Delta, and Solo. At Romanson.co.uk we endeavour to keep our stock control correct at all times. However, occasionally due to breakages, or short shipments from suppliers, we may find an item ordered is currently not available. We will contact you via email or telephone by the next working day, to inform you of such instances and either offer a full refund or the option to back-order the item pending new stock arriving.
If, for any reason, you feel more confident, you may send your credit card information via phone, fax, snail-mail or over the Internet. We will also accept payment by cheque or postal orders. However, please allow 4-5 working days from receipt of your cheque by Romanson.co.uk, before your order is shipped. If you do decide not to use our secure payment area, please do not proceed to checkout, just call our telesales office with the item numbers, we will process the order manually.
Credit/Debit Card Security
Your Credit/Debit card method of payment, is important to us at Romanson.co.uk, particularly the protection of information supplied. That is why we use paypal for our secure 128-bit encrypted payment area. We can assure you that, no card details are held or maintained at our premises, when you shop using our online shopping cart.
Shipping And Handling
At Romanson.co.uk, we only use the best carriers for the shipment of your orders. We use Royal Mail, 'First Class', 'Recorded Delivery' and 'Special Delivery' services. We also use, ParcelForce WorldWide and UPS.
For domestic shipments, within Mainland UK, we endeavour to ship using 24 Hr. service,(Next Working Day.) Please allow a little longer for some areas of Scotland & Islands.
Our shipping charges are set out within our Order Delivery section above. The charges are calculated on, weight of products ordered, plus any packaging material weights and costs. International Customers: Shipping & Handling charges listed, are for UK destinations only. Please, if you are outside of the UK and wish to place an order, call our telesales team, on +44 8448006307 to arrange shipping details. Alternatively, you may wish to contact us by email at, enquiries@romanson.co.uk we will normally reply to your email enquiry within 24 business hours. Because of international laws and customs regulations, we do invariably have to fill out export paperwork. This is an easy task to perform, but of course cannot be processed through our online shopping cart.
Competition Terms and Conditions:
1. The winner will be selected at random from all correct entries on the 1st of December 2006. 2. Proof of sending email is not proof of our receipt of your entry. 3. No responsibility can be accepted for entries that are lost, delayed or damaged. 4. The closing date is as specified. 5. Winners will be formally notified within 5 days of closing date. Only the winners will be contacted personally. 6. The prize must be collected, within one month of notification. 7. Full details of the prize will be given in writing upon request. 8. No cash alternative or alternative prize is available on request, but in the event of the advertised prize being unavailable we reserve the right to offer an alternative prize of equal or greater value. 9. Winners may be required to take part in or co-operate with publicity. 10. No responsibility is accepted for inaccurate prize details supplied by sponsors. 11. Promotion open to persons aged 18 or over, excluding employees and their immediate families of www.romanson.co.uk, the Promoter, their agents and affiliated companies or anyone else professionally connected with the promotion. 12. No purchase is necessary for entry. 13. We reserve the right to amend these rules at any time. 14. Entering implies acceptance of these rules. 15. The Promoter’s decision is final. 16. The prize winners will be selected at random by the judges of this competition. Their decision is final in every situation, including any not covered above and no correspondence will be entered into. 17. On entering this competition, you will automatically become a MyVillage member, and will be part of our database. From time to time, we may send you a friendly email with the latest offers and giveaways. If in the future you wish to unsubscribe from this service, then drop us a line and we'll remove you from the database. Cheers!
